Client Services & Support Coordinator

Company: Coleman Information Technology Grou
Location: Pleasant Hill
Posted on: February 13, 2026

Job Description:

Job Description Job Description Benefits: Dental insurance Health insurance Paid time off Vision insurance Client Services & Support Coordinator Were looking for a motivated and detail-oriented Client Services & Support Coordinator to manage scheduling, coordinate service delivery, and track support activity. This role supports clients and internal teams by ensuring smooth, accurate, and efficient IT service operations. Key Responsibilities Respond to client inquiries and support requests promptly. Manage service calendars and customer database. Track and update support tickets, documentation, and reports. Generate and present service delivery reports. Collaborate with staff, vendors, and management for efficient service. Assist with process improvements and identifying business opportunities. Skills & Qualifications Strong communication (written and verbal) and follow-up skills. Proficient in Microsoft Office, CRM systems, and general business software. Experience in customer service or admin roles. Ability to multitask and work in a fast-paced environment. Typing speed: 60 WPM. Some college preferred (AA or Bachelors).

Keywords: Coleman Information Technology Grou, Union City , Client Services & Support Coordinator, Administration, Clerical , Pleasant Hill, California