Director, Head of Audit & Compliance Operations

Company: AU00 Agilent Technologies Australia Pty Ltd
Location: Santa Clara
Posted on: May 19, 2025

Job Description:

Director, Head of Audit & Compliance Operations page is loadedDirector, Head of Audit & Compliance OperationsApply locations US-CA-Santa Clara Option to Work Remote in United States time type Full time posted on Posted 5 Days Ago job requisition id 4032601Job DescriptionThe Director, Head of Audit & Compliance Operations within Global Quality Compliance & Systems (QCS) provides strategic direction, leadership, and oversight of inspection readiness, inspection management, and compliance operations for Agilent. Reporting to the AVP of Compliance in QCS, this individual plays a decisive role in maintaining and continually improving Agilent's framework for inspection/external audit readiness, inspection management and follow-up, and internal audits in the regulated space, including supporting business processes, tools, systems and governance. In addition, Compliance Operations liaises with Agilent groups/divisions and sites on compliance-relevant topics and sustainably resolves issues across the network. The latter aspect plays a key role in building the bridge between the platform QCS team and the sites/divisions, maintaining, and continually improving Agilent's compliance posture, and providing hands-on operational quality support with compliance processes and related governance. This includes but is not limited to corrective and preventative action (CAPA), investigations into systemic or complex issues, and remediation activities.Key responsibilities include:Management of external audits/inspections:

• Develop a risk-based Health Authority/Regulatory inspection and Registrar/Notified Body audit readiness strategy and framework, and oversee, monitor, and continually improve its execution across Agilent.
• Develop, implement, and continually improve processes, systems and tools defining the inspection management framework, including preparation, execution, response management, inspection follow-up, and governance.
• Partner with the Business Quality groups during inspection/audit readiness, execution/management and follow-up to ensure successful outcomes for Agilent.
• Drive activities to ensure a state of continuous inspection readiness for regulatory inspections and external audits within Agilent including the development and execution of strategic and tactical internal audit plans.
• Manage and oversee external inspection/audits of Agilent across disciplines (ISO, MDSAP, IVDR, FDA and other regulatory authorities). Lead inspection readiness and management activities for assigned high-impact audits/inspections, including identification and engagement of SMEs for participation
• Evaluate proposed inspection commitments in response to inspection findings. Ensure that all commitments are met on time and in full. Implement proactive CAPA tracking and confirm their timely closure.
• Routinely evaluate outcomes of regulatory inspections, identify trends/best practices, and conduct lessons learned sessions to ensure identified process improvement opportunities are swiftly and sustainably implemented.Regulated Internal Audit Program:
  • Lead and project manage the end-to-end regulated internal audit program across Agilent, encompassing risk-based identification of targets, audit preparation and scheduling, audit planning, conduct, and response/follow-up.
  • Provide regular reports to Agilent GQRA leadership on the status of the internal audit program, regulatory inspection readiness and CAPA commitments on a program and portfolio level. Participate in and support Management Reviews with Agilent Executive Leadership.
  • Ensure coverage of the entire Agilent portfolio, including ISO 9001, ISO 13485/IVDR and cGMP CDMO/CMO sites.
  • Establish, maintain and continually enhance a network of strategic third-party audit partners to support audit activities as required, particularly in specialized areas, e.g., GCP or GVP.Compliance Operations:
    • Promote process excellence, consistency, and harmonization for QMS elements pertaining to inspection/audit management, internal audits, the CAPA program, and quality investigations.
    • Support the development and implementation of robust corrective and preventive actions in response to audits/inspections, based on trends and systemic issues.
    • Identify, maintain, and manage overall compliance activities across Business Groups and at the Agilent level to promote a state of compliance. Drive CAPA and effectiveness check requirements and improvements, in partnership with applicable Business Quality groups, and ensure complex and systemic issues are addressed promptly and sustainably.
    • Support Agilent sites/divisions with adhering to the Agilent QMS and applicable regulatory requirements and standards and promote overall compliance posture.
    • Serve as a Subject Matter Expert for Quality & Compliance related issues, lead and/or support complex investigations and drive risk-based actions, issue resolution and continual improvement across the network.
    • Lead/support relevant processes and fora (e.g., Community of Practices, SME networks) that help drive upskilling and capability building across the organization.Team leadership:
      • Serve as a strategic thought partner to the VP of Quality Compliance & Systems, the AVP of Compliance and other senior executives with regard to complex problems and the future strategies of regulatory inspection management for Agilent, and the regulated internal audit program.
      • Direct and manage the global Audit & Compliance Operations team within QCS Compliance by leading a group of Compliance professionals supporting Agilent sites/divisions with a broad spectrum of Quality Operations support (CAPA, inspection/audit readiness, complex/systemic investigations, remediation, audit, response management).
      • Lead Talent Management (recruiting, hiring, termination, organizational design, performance management, talent/leadership development) for the global Audit & Compliance Operations team.Qualifications
        • Education: Bachelor's degree of science or related field is required, advanced degree in engineering, pharmaceutical or scientific field preferred (MSc, PhD).
        • 10+ years of industry experience, with increasing managerial responsibility and matrix leadership in the life science environment (medical device/diagnostics/biopharma).
        • Experience must include 5+ years of experience with managing inspections and audits, conducting/leading audits, regulatory compliance, supplier quality management, etc., in a life science, medical device, or pharmaceutical environment, and 5+ years relevant experience in managing diverse, global teams.
        • Demonstrated experience with managing audits/inspections under ISO 9001, ISO 13485, MDSAP, IVDR, 21 CFR 820, 21 CFR 210/211, 21 CFR Part 11. Additional experience in the biopharmaceutical environment, ISO 27001, ISO 17025, ISO 17034, ICH guidelines a plus.
        • Demonstrated ability to interface with senior executives and cross-functional teams, and strong proven ability to influence and drive change.
        • Strong leadership and team building skills.
        • Experience in managing complex organizational challenges and identifying and successfully implementing corporate-level strategic initiatives and priorities.
        • Demonstrated ability to effectively manage multiple priorities with a sense of urgency.
        • Experience in operating in a multi-disciplinary life science environment.
        • Excellent written and verbal communication skills.
        • Fluency in written and spoken English.Additional DetailsThis job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least May 20, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $150,000.00 - $281,250.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required:35% of the TimeShift:DayDuration:No End DateJob Function:Quality/RegulatoryView Graduate and Student Job Search and ApplyAs a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life.Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges.Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.We can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com .
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Keywords: AU00 Agilent Technologies Australia Pty Ltd, Union City , Director, Head of Audit & Compliance Operations, Executive , Santa Clara, California