Business Planning & Portfolio Operations Manager

Company: Visa
Location: San Francisco
Posted on: June 1, 2025

Job Description:

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionThe Manager of Business and Portfolio Operations within the Issuing Solutions Digital Product team will play a pivotal role in ensuring the smooth and efficient operations of the business. This position involves maintaining business infrastructure across various digital initiatives, including financial planning and analysis, billing processes, executive program dashboard development, and strategic initiatives such as new product pricing and upsell strategies.The Manager will collaborate closely with cross-functional teams to prepare for internal presentations, address client requests, and support key strategy and operations activities. This position reports to the Head of Digital Business and Portfolio Operations and requires strong project and program management skills, strategic thinking, and excellent communication abilities.Essential FunctionsBusiness Operations

• Develop and maintain monthly management dashboards for Digital Enablement and deliver accurate month-end financial analysis reports for use by Client Services, Product, and Sales teams.
• Identify and address potential gaps or areas for improvement in existing systems, processes, and policies. Collaborate with cross-functional teams to implement necessary changes.
• Participate in the development and management of the Digital P&L. Support ongoing management of DE P&L by reviewing outputs and identifying areas for additional analysis to drive better business decisions.Strategic Communications and Content Development
  • Support the development of strategic communications and presentation content.
  • Proactively track and report on the delivery of DE product priority initiatives, providing visibility and transparency to stakeholders.
  • Support Revenue Acceleration initiatives through PMO support, sales materials development, data analysis, and operating model support and training.
  • Develop presentation content for key forums and meetings (town halls, team meetings, business reviews, quarterly meetings with key partners).Stakeholder Engagement and Coordination
    • Build relationships with global and regional product management, marketing, design, data sciences, technology, finance, and other internal stakeholders.
    • Assist with managing the technology portfolio, collaborating with Product Owners to prioritize EPICs.Support Department OKRs, KPIs, and Reporting
      • Assist in the monitoring, reporting, and alignment of OKRs and KPIs.
      • Support budgeting and forecasting processes.
      • Proactively manage executive reporting activities, creating narratives and content for various audiences (PPT, data visualization).
      • Contribute to business reviews and provide insights to senior leadership.
      • Design, deliver, and run efficient and effective operating frameworks, including mechanisms to alert, track, and accelerate OKRs and KPIs.This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.QualificationsBasic Qualifications
        • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
          
          Preferred Qualifications
          • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
          • Strong project and program management skills with the ability to handle multiple projects and initiatives simultaneously
          • Experience in financial planning, analysis, and reporting
          • Proficiency in billing processes and automation
          • Excellent analytical and problem-solving abilities
          • Exceptional communication and storytelling skills, with experience developing presentations and strategic communications
          • Ability to work effectively in a cross-functional team environment
          • Proven track record of identifying and implementing process improvements
          • Flexibility and adaptability to changing priorities and projects
          • Understanding and experience with PLM processes and tools is a plusAdditional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 138,500.00 to 182,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Keywords: Visa, Union City , Business Planning & Portfolio Operations Manager, Executive , San Francisco, California