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KEY CARRIER CLERK

Company: The Save Mart Companies
Location: Union City
Posted on: August 2, 2020

Job Description:

The Key Carrier directs the front-end staff and operation in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance and is responsible for front-end and parking lot conditions. The Key Carrier supervises and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors. This position ensures all Front-end and department standards are met during assigned shift. The Key Carrier performs store balancing function.Key Responsibilities and Accountabilities:--- Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service--- Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three's A Crowd, etc.)--- Directly lead Clerks and Clerk Helpers with focus on accountability and achieving high level of business performance assigned area--- Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)--- Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store--- Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)--- Monitor customer experience on front-end--- Occasionally maintain total store operations in absence of store management--- Perform other duties as assignedThe Save Mart Companies is one of the largest food and drug retailers in California and Nevada. It is home to a number of well-known brands in food retailing. You might have seen our banners that include Save Mart, Lucky, Lucky California and Food Maxx. We also have 4 distribution centers and SMART Refrigerated Transport, a trucking firm that transports dry groceries, frozen foods, ice and novelties to all of The Save Mart Companies stores. We are a locally and family owned business, headquartered in the heart of one of the greatest agricultural areas of our nation - the San Joaquin Valley. Come and join our team!We are currently recruiting for the position of:KEY CARRIER CLERK - 30073 Industrial Parkway Sw, Union City, CA 94587The Key Carrier directs the front-end staff and operation in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance and is responsible for front-end and parking lot conditions. The Key Carrier supervises and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors. This position ensures all Front-end and department standards are met during assigned shift. The Key Carrier performs store balancing function.Key Responsibilities and Accountabilities:--- Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service--- Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three's A Crowd, etc.)--- Directly lead Clerks and Clerk Helpers with focus on accountability and achieving high level of business performance assigned area--- Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)--- Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store--- Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)--- Monitor customer experience on front-end--- Occasionally maintain total store operations in absence of store management--- Perform other duties as assignedRequirements (Knowledge, Skills and Abilities):--- Minimum age requirement: 18 years--- Good communication and interpersonal abilities--- Good training skills--- Strong skills in supervision and coordination--- Good counting and math skills--- Ability to read and write to accurately complete all documentation--- Knowledge of Front-end operations and check stand procedures--- Knowledge of compliance and basic applicable contract/work rulesEducation: One year of college or vocational school (or equivalent knowledge gained through formal education, specialized training, or additional job experience)Experience: One year of prior work experience that includes a minimum of 6 months Grocery/Retail experienceOther: Available to work a variety of required retail hoursPhysical: Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.Competencies:--- Customer Focus--- Leading People--- Personal/Interpersonal SkillsThe Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

Keywords: The Save Mart Companies, Union City , KEY CARRIER CLERK, Hospitality & Tourism , Union City, California

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