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Customer Service Representative

Company: Legend Real Estate and Finance
Location: Union City
Posted on: April 9, 2021

Job Description:

Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Keywords: Legend Real Estate and Finance, Union City , Customer Service Representative, Hospitality & Tourism , Union City, California

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