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Bilingual Customer Service Rep II - Union City, CA

Company: Dawn Foods
Location: Union City
Posted on: January 15, 2022

Job Description:

Benefits Day One of Employment!Generous 401KGym reimbursement, includes some home equipmentInsurance premium discountsPaid Parental LeaveIndustry discounts with Verizon, T-Mobile, Dell and MicrosoftPosition Summary:Supports and works directly with the customers, sales force and other Dawn Team Members to meet and exceed customer's needs. CSR's are the first line of representation and interaction with the customers.Position Responsibilities:Receive inbound phone inquiries covering all aspects of customer service/customer needs. Handle inquiries and resolve customer issues. Enter and maintain customer orders and ensure accuracy (pricing, quantities, correct materials). Collaborate with sales force to build relationships/rapport with customers. Monitor shortage reports and communicate shortages to customers and sales team. All other duties and responsibilities as assigned by team manager.Minimum Education Qualifications:High School Diploma or GEDMinimum Experience Qualifications:1-year experience working in some capacity with customer service and general office.Required:Spanish SpeakingHere at Dawn, our crisis management team is meeting regularly to assess our response to COVID-19. As part of this, we are looking at potential changes in our interview and onboarding process, as your health and safety is of the utmost importance to us. We encourage you to check back frequently and know that recruiters will be in touch with candidates as needed. We appreciate your interest in becoming part of the Dawn Family and will continue to make updates as new information becomes available.Thank you,Dawn Recruitment TeamAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Dawn Foods, Union City , Bilingual Customer Service Rep II - Union City, CA, Hospitality & Tourism , Union City, California

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