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Scheduling Coordinator

Company: Home Instead
Location: Union City
Posted on: October 12, 2020

Job Description:

Job Description Home Instead Senior Care Union City, CA is currently seeking an experienced, motivated Service Coordinator to support families in the communities we serve and deliver a superior level of client care. As a Service Coordinator, it is your responsibility for scheduling clients and CAREGivers in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. PRIMARY RESPONSIBILITIES: * Reflect the values of Home Instead Senior Care * Follow up and communicate with all client and CAREGiver issues to ensure their problems are resolved. * Enter and maintain accurate client and CAREGiver records in the software system. * Maintain regular attendance at the office to execute job responsibilities. * Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members. * Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. What You Will Bring: * Your passion for the Seniors in our area (Tri-City & Tri-Valley) * Prior Scheduling experience and/or experience in home care industry * Your extraordinary skill of building and maintaining relationships * Excellent written and oral communication skills * Comfort collaborating with other staff and team oriented * Tech savviness * Professionalism, self-starter, hardworking, positive attitude, friendly and outgoing * Valid driver's license, current auto insurance, pass a background test and drug screening * High school graduation or equivalent * Availability to participate in on-call rotation (at least 2 weekends per month) Our office serves the surrounding areas of Union City, Fremont, Newark, Dublin, Pleasanton, and Livermore. This position may some time require travel to those areas. ***PREFERABLY LOCAL APPLICANTS*** Home Instead Senior Care 29300 Kohoutek Way Suite 130 Union City, CA 94587 Monday-Friday 9:00 am - 5:00 pm Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Union City , Scheduling Coordinator, Other , Union City, California

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