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Business Operations Specialist II

Company: Walmart
Location: Union City
Posted on: June 6, 2021

Job Description:

Position Summary...What you'll do...Continuous Improvement and Support Strategy: Performs ongoing analysis of partner operations to track performance, identify inefficiencies and inform product and tools roadmap; Determines potential areas of improvement for partner operations and related tools and systems; Identifies and analyzes trends to identify root cause of common low to medium complexity issues; Develops recommendations for solutions and proposes implementation plans for proposed solutions.Partner Support and Resolution: Provides second-level and/or executive escalation support by collaborating with both internal and external partners to identify issue root causes, determine solutions and ensure issue resolution for low to medium complexity issues; occasionally coordinates with cross-functional teams; Tracks and manages tickets to ensure timely and agreed upon resolutions; promptly escalates unresolved tickets.Collaboration: Collaborates with cross-functional teams across the organization to investigate and recommend solutions to partner questions and issues.People Development: Requests feedback on own work and provides feedback to others; Receives mentoring from more experienced associates.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor degree in business or related field or equivalent experiencePreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Keywords: Walmart, Union City , Business Operations Specialist II, Other , Union City, California

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