Team Member

Company: Jamba Juice
Location: Union City
Posted on: January 13, 2022

Job Description:

Team MemberPrimary Role:Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer.Essential Functions:General

• Deliver the ultimate customer service experience and impressions of the Jamba brand
• Able to clearly and concisely communicate product knowledge and information to all customers
• Responsible for customer product and service standards
• Foster an environment of team work
• Maintain exceptional customer service metric scores
• Communicates clearly, concisely and accurately in order to ensure effective shift operations.
• Follow all company operations policies and proceduresCustomer Service
  • Responsible for delivering an exceptional customer in store experience
  • Execute customer service standards through the utilization of Jamba On Stage
  • Greet and thank every customer with a smile and eye contact
  • Recommend appropriate product to meet customer's needs
  • Enhance customer experience through engagement and samplingOperations
    • Execute quality store operations
    • Clean blenders, small wares, merchandise and physical plant as necessary
    • Must be able to operate food preparation machinery
    • Stocking of all supplies
    • Respond to directions in an accurate and timely manner
    • Adhere to all Jamba food, safety and security guidelines while respecting Jamba property
    • Master station operations of the store.
    • Successfully complete the Jamba store and company policy trainingsBusiness Management
      • Provide a healthy consistent product
      • Consistently make and serve all Jamba products to specifications
      • Follows health, safety and sanitation guidelines for all products
      • Executes proper portion control with all ingredients
      • Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policiesRequirements:
        • Must be 16 years of age
        • Computer skills including some Microsoft software and register skills
        • Must be able to lift 30-40 lbs regularly throughout shifts
        • Ability to stand, bend, reach and scoop through-out assigned shift
        • Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40 - F to -10 - FJB.0.00.LN

Keywords: Jamba Juice, Union City , Team Member, Other , Union City, California