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Team Member

Company: Jamba Juice
Location: Union City
Posted on: January 15, 2022

Job Description:

Team Member

Primary Role:
Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer.
Essential Functions:

  • Deliver the ultimate customer service experience and impressions of the Jamba brand
  • Able to clearly and concisely communicate product knowledge and information to all customers
  • Responsible for customer product and service standards
  • Foster an environment of team work
  • Maintain exceptional customer service metric scores
  • Communicates clearly, concisely and accurately in order to ensure effective shift operations.
  • Follow all company operations policies and procedures

    Customer Service

    • Responsible for delivering an exceptional customer in store experience
    • Execute customer service standards through the utilization of Jamba On Stage
    • Greet and thank every customer with a smile and eye contact
    • Recommend appropriate product to meet customer's needs
    • Enhance customer experience through engagement and sampling


      • Execute quality store operations
      • Clean blenders, small wares, merchandise and physical plant as necessary
      • Must be able to operate food preparation machinery
      • Stocking of all supplies
      • Respond to directions in an accurate and timely manner
      • Adhere to all Jamba food, safety and security guidelines while respecting Jamba property
      • Master station operations of the store.
      • Successfully complete the Jamba store and company policy trainings

        Business Management

        • Provide a healthy consistent product
        • Consistently make and serve all Jamba products to specifications
        • Follows health, safety and sanitation guidelines for all products
        • Executes proper portion control with all ingredients
        • Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies


          • Must be 16 years of age
          • Computer skills including some Microsoft software and register skills
          • Must be able to lift 30-40 lbs regularly throughout shifts
          • Ability to stand, bend, reach and scoop through-out assigned shift
          • Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40-- F to -10-- F

Keywords: Jamba Juice, Union City , Team Member, Other , Union City, California

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