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Bilingual Customer Service Representative II - Union City, CA

Company: Dawn Foods
Location: Union City
Posted on: June 25, 2022

Job Description:

Why work for Dawn Foods? PEOPLE. CUSTOMERS. PRODUCTS. Why should you apply? We invest in you Industry-leading health insurance on Day 1 Competitive Pay 401(K) company match 10 Paid Company Holidays 3 weeks PTO (pro-rated) Professional training Family-owned business over 100 years in service An opportunity for career advancement, working as part of an empowering workforce About the Job Supports and works directly with the customers, sales force, and other Dawn Team Members to meet and exceed customer's needs. Customer Service Representatives are the first line of representation and interaction with the customers. What Does It Take to be a Bilingual Customer Service Representative II at Dawn Foods? Below are the minimum qualifications to be a fit for this job. High School Diploma or GED 1 year experience working in some capacity with customer service and general office. Bilingual in Spanish Demonstrate the "Dawn Values" of Team Dawn and support the Circle of Excellence. What You'll Do as a Bilingual Customer Service Representative Receive inbound phone inquiries covering all aspects of customer service/customer needs. Handle inquiries and resolve customer issues. Enter and maintain customer orders and ensure accuracy (pricing, quantities, correct materials). Collaborate with sales force to build relationships/rapport with customers. Monitor shortage reports and communicate shortages to customers and sales team. All other duties and responsibilities as assigned by team manager. About Our Benefits Dawn is proud to employ the top talent in the baking industry, and we reward our people with comprehensive health and well-being coverage, competitive compensation packages, and award-winning benefit offerings. We also help protect your future financial health with a generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness. Dawn encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits. If this sounds like the opportunity that you have been looking for, please click "Apply." About Dawn Foods Dawn Foods provides high-quality bakery solutions to customers around the globe. With unmatched manufacturing and distribution capabilities, we bring together the knowledge, commitment, and innovation our customers deserve. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PDN-9577ba57-56d5-42f8-89c1-c0930dd8e882

Keywords: Dawn Foods, Union City , Bilingual Customer Service Representative II - Union City, CA, Other , Union City, California

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