Service Advisor - Nalley Chevrolet
Company: Asbury Automotive Group, Inc.
Location: Union City
Posted on: August 2, 2022
Job Description:
Nalley Chevrolet -is Now Expanding Our Team! Countless
Possibilities Awesome Benefits Asbury Automotive Group , INC.
(NYSE:ABG), is one of the largest public automotive retailer in the
U.S., is made up of over 150 dealerships and nearly 30 domestc and
import brands. Because of our diverse portfolio of brands and
locations, the possibilities for relocating and growth
opportunities are plentiful. Help us realize our mission of
becoming the most admired automotive retailer! We're looking for
Service Advisors to join our team at Nalley Chevrolet in Union
City, GA. - Apply now! Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock equity grant awards (select management and front-line
team member's eligible!) Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness
and hospital indemnity plans
- Up to 8 weeks paid pregnancy leave (disability leave)
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match Learning, Tuition Assistance and Career
Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury University
- Professional growth and development opportunities Additional
advantages:
- Student loan relief resources
- Employee assistance program
- Employee discounts on vehicle purchases, parts and service
repairs
- Opportunities to join our community service initiatives
- Aggressive Employee referral program with bonus opportunities
Responsibilities and Qualifications The Service Advisor is the face
of the dealership for service customers. It is the Service
Advisor's responsibility to present and sell needed products, and
or, services to the customer in a professional manner while
adhering to the manufacturer's published maintenance schedule and
requirements. In doing so it is expected that the Service Advisor
will build rapport with the customer to promote customer
satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain
pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care -and the value of maintaining
their vehicles in accordance with manufacturers'
specifications
- Generate and provide customer with a complete and accurate
estimate of repair
- Establish and communicate completion time of repair with
customer and technician
- Answer incoming service calls -
- Maintain and schedule service appointments -
- Follow prescribed procedures for customer post follow-up
resulting in return visits, increased sales and admirable CSI
(Customer Satisfaction Index)
- Strictly follow the manufacturer's warranty guidelines and
procedures
- Conduct business in an honest manner that maintains the
manufacturer Customer Satisfaction Index (CSI) at or above Asbury's
specified goal(s) in service for district, regional and national
scores
- Comply with all federal, state and local laws, and company
policy, regarding the safeguarding all customer, company and
manufacturer information, as well as customers vehicle and
property
- Must be able to manage in a fast paced work environment with
limited supervision
- Must have great customer service, phone and computer skills
-
- Previous automotive Service Advisor experience heavily
preferred
- Must be a minimum -of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background &
drug test)
Keywords: Asbury Automotive Group, Inc., Union City , Service Advisor - Nalley Chevrolet, Other , Union City, California
Didn't find what you're looking for? Search again!
Loading more jobs...