Leasing Intake Associate

Company: MidPen Housing
Location: Union City
Posted on: September 16, 2023

Job Description:

Leasing Intake Associate - Careers At MidPen Housing Corporation Share with friends or Subscribe! Back To Openings Leasing Intake Associate Department: Property Management Office: Union City Office
Location: Union City, CA
START YOUR APPLICATION WHY MIDPEN At MidPen, we build communities that change lives and revitalize neighborhoods. We work every day to create a world where everyone has a quality home they can afford and equitable access to opportunity. Our goal is to develop communities that enhance cities and catalyze growth and opportunity for residents. With a "three companies, one mission" approach, we develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs to help our residents advance their well-being. We are one of the nation's largest non-profit developers and owners of affordable housing - to date, we've developed over 120 communities across 11 Northern California counties and provide affordable homes for more than 20,000 (and growing) low-income working families, seniors, and people with special needs. The lack of affordable housing in the Bay Area is our reason for doing what we do, and we want you to be a part of the journey toward social, economic, and racial equity. ABOUT PROPERTY MANAGEMENT The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team. BENEFITS AND COMPENSATION In 2023, MidPen was again certified as an official Great Place to Work -, and for good reason! In addition, we offer a Best-in-Class benefit package that includes 100% employer paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page. PAY RANGE $18.62 - $23.27 Hourly - Pay based on applicable experience and qualifications POSITION OVERVIEW Provides support to the Leasing Director, Leasing Director Assistant, Community Manager and Assistant Manager, where applicable. The Leasing Intake Associate will be the first point of contact with all housing applicants. This position requires travel to our Lease-Up Communities. This position qualifies for an Auto Allowance and Lease-Up Bonuses. ESSENTIAL DUTIES

• Answers phones in a courteous and pleasant manner
• Greets and meets with prospective tenants
• Assists site staff in scheduling intakes
• Initiates calls to applicants on waitlist for vacant units
• Tracks and documents all responses in tracking software
• Collects all relevant data to determine applicant eligibility
  • Calculates estimated income during intake to ensure applicants meet minimum income requirements and do not exceed maximum income requirements
  • Ensures applicant meets preference(s), if any
  • Ensures applicant meets occupancy standards for unit
  • Ensures applicant meets any other property- specific requirements
  • Turns over all intake documents to Community Manager for background screening
  • Primary point of contact for Compliance Leasing Specialist (Leasing and Occupancy Specialist) when further documentation/information are needed
  • Performs other job duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required. Education and Experience
    • High School diploma and minimum one-year related work experience in leasing affordable housing units or similar position, or a combination of education and relevant experience Knowledge, Skills, and Abilities
      • Outstanding communication skills, both verbal and written
      • Excellent negotiation and problem-solving skills
      • Strong people skills
      • Ability to work with people of diverse backgrounds
      • Able to multi-task in high energy environment
      • Proficient at Microsoft Office Suite (Word, Excel, Teams, Outlook)
      • Must possess a valid California Driver's License, proof of current auto insurance, and reliable transportation
      • Commitment to the Mission and Values of MidPen Services and MidPen Housing Physical Requirements
        • Constantly perform desk-based computer tasks, frequently sitting
        • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
        • Rarely twist/bend/stoop/squat, kneel/crawl This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. EQUAL OPPORTUNITY EMPLOYER MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. START YOUR APPLICATION

Keywords: MidPen Housing, Union City , Leasing Intake Associate, Other , Union City, California