Inside Sales
Location: Union City
Posted on: January 14, 2021
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Job Description:
Job Summary
The primary responsibility for the Sales Associate will be to
handle day-to-day incoming customer requests including pricing,
quotations, spec sheets, product research, etc. Proactively call
customers to follow-up on outstanding quotations, invite them to
seminars/training, and introduce new products.
Essential Duties and Responsibilities
Manage day to day customer sales requests and provide superb
customer service to our walk and call in customers
Email customer quotations, sales specials/promotions, etc.
Provide guidance to our customers on product
requirements/applications
Proactively make contact with assigned customers and prospects
Grow existing and new customer accounts
Process orders via our software
Gain knowledge of the products we distribute and learn how/when to
apply them
Perform product research with manufacturers to support customer
requests
Maintain a current customer/prospect database
Make at least 20 out bound cold calls daily
Establish a one-on-one relationship with assigned customer or
prospect
Maintain your open order and quote reports as well as provide
information and feedback when requested
Maintain our "will call" shelf and printed pick tickets
Take ownership of advertising company, product displays, and
merchandising of products
Assist with merchandising and product displays and ensure our sales
floor is stocked and presentable at all times
Attend our weekly sales meeting when they are scheduled
Gain a strong understanding of our industry, our products, market
trends and technology
Process RMA's at the direction of the Branch Manager
Verification of outbound shipments (quality check)
Support Branch Manager with Vendor Events and Counter days
Attend industry events when required
Provide market feedback to management when required
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations will be made upon request to
enable individuals with disabilities to perform the essential
functions.
Education/ Experience/ Position Requirements
At least 2 years of experience in a similar sales role
Excellent communication skills, both oral and written
Positive, assertive person comfortable with building customer
relationships
Prior experience with intrusion, fire, IP or networking is
preferred
Strong computer literacy within the Microsoft Office suite
Highly organized, motivated and able to maintain professionalism at
all times
Aptitude to familiarize yourself with industry
knowledge/technology
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Union City , Inside Sales, Sales , Union City, California
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