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Inside Sales

Location: Union City
Posted on: January 14, 2021

Job Description:

Job Summary


The primary responsibility for the Sales Associate will be to handle day-to-day incoming customer requests including pricing, quotations, spec sheets, product research, etc. Proactively call customers to follow-up on outstanding quotations, invite them to seminars/training, and introduce new products.



Essential Duties and Responsibilities


Manage day to day customer sales requests and provide superb customer service to our walk and call in customers


Email customer quotations, sales specials/promotions, etc.


Provide guidance to our customers on product requirements/applications


Proactively make contact with assigned customers and prospects


Grow existing and new customer accounts


Process orders via our software


Gain knowledge of the products we distribute and learn how/when to apply them


Perform product research with manufacturers to support customer requests


Maintain a current customer/prospect database


Make at least 20 out bound cold calls daily


Establish a one-on-one relationship with assigned customer or prospect


Maintain your open order and quote reports as well as provide information and feedback when requested


Maintain our "will call" shelf and printed pick tickets


Take ownership of advertising company, product displays, and merchandising of products


Assist with merchandising and product displays and ensure our sales floor is stocked and presentable at all times


Attend our weekly sales meeting when they are scheduled


Gain a strong understanding of our industry, our products, market trends and technology



Process RMA's at the direction of the Branch Manager


Verification of outbound shipments (quality check)


Support Branch Manager with Vendor Events and Counter days


Attend industry events when required


Provide market feedback to management when required



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made upon request to enable individuals with disabilities to perform the essential functions.



Education/ Experience/ Position Requirements


At least 2 years of experience in a similar sales role


Excellent communication skills, both oral and written


Positive, assertive person comfortable with building customer relationships


Prior experience with intrusion, fire, IP or networking is preferred


Strong computer literacy within the Microsoft Office suite


Highly organized, motivated and able to maintain professionalism at all times


Aptitude to familiarize yourself with industry knowledge/technology



We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Union City , Inside Sales, Sales , Union City, California

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