Location: Union City
Posted on: March 13, 2023
The primary responsibility for the Sales Associate will be to handle day-to-day incoming customer requests including pricing, quotations, spec sheets, product research, etc. Proactively call customers to follow-up on outstanding quotations, invite them to seminars/training, and introduce new products.
Essential Duties and Responsibilities
Manage day to day customer sales requests and provide superb customer service to our walk and call in customers
Email customer quotations, sales specials/promotions, etc.
Provide guidance to our customers on product requirements/applications
Proactively make contact with assigned customers and prospects
Grow existing and new customer accounts
Process orders via our software
Gain knowledge of the products we distribute and learn how/when to apply them
Perform product research with manufacturers to support customer requests
Maintain a current customer/prospect database
Make at least 20 out bound cold calls daily
Establish a one-on-one relationship with assigned customer or prospect
Maintain your open order and quote reports as well as provide information and feedback when requested
Maintain our "will call" shelf and printed pick tickets
Take ownership of advertising company, product displays, and merchandising of products
Assist with merchandising and product displays and ensure our sales floor is stocked and presentable at all times
Attend our weekly sales meeting when they are scheduled
Gain a strong understanding of our industry, our products, market trends and technology
Process RMA's at the direction of the Branch Manager
Verification of outbound shipments (quality check)
Support Branch Manager with Vendor Events and Counter days
Attend industry events when required
Provide market feedback to management when required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made upon request to enable individuals with disabilities to perform the essential functions.
Education/ Experience/ Position Requirements
At least 2 years of experience in a similar sales role
Excellent communication skills, both oral and written
Positive, assertive person comfortable with building customer relationships
Prior experience with intrusion, fire, IP or networking is preferred
Strong computer literacy within the Microsoft Office suite
Highly organized, motivated and able to maintain professionalism at all times
Aptitude to familiarize yourself with industry knowledge/technology
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
Keywords: , Union City , Inside Sales, Sales , Union City, California
here to apply!